For those of you who use herbs as your first line of defense, we’re here for you.
And for those who just need a little something pretty to get you through, we’re here for you too! Our teams at Herbiary Asheville, Herbiary Philadelphia, Herbiary online, and the Maia Toll Crew are working hard to support both customers and staff during this strange and chaotic time in our world.
Herbiary has turned up the volume on online customer care, and we want to make sure you know all the ways you can receive our love and support:
1. FREE Shipping on all orders over $25 (instead of the usual $75): If you don't see what you're looking for on the website, call us at 828-552-3334 as we may have it in-store.
2. CURBSIDE PICKUP in Asheville: Simply select "in-store pickup" when you place your order online (or let us know if you're ordering by phone), then call us when you're in front of the shop... we'll run it out to you!
3. As part of our partnership with the Reading Terminal Market, we are offering FREE DELIVERY for ALL orders within a 16 mile radius of our Philadelphia store (including New Jersey!!!). If the zip code you're in is listed below, place an order online (once you put in your address on the order form, you will be able to choose free shipping) or over the phone and we'll ship ANY size order for free! Often this will be delivered the same day or next day by one of the market's couriers. If we don't have it in Philadelphia, we'll ship from our sister store in Asheville NC.
4. Concierge Shopping via Phone: Want the personal assistance you'd receive if you were in the shop even though you’re shopping online? CLICK HERE to set up your very own time to talk with a shop employee over the phone to help you find all you need to keep you safe, happy, and healthy.
5. Online Live Chat: Head over to Herbiary.com and text chat with one of our staff at the shop!
We'll keep you alerted to any updated happenings at the shop (like natural hand sanitizer coming soon!) as things progress.
Thanks for continuing to support us and our staff of community herbalists through this crazy time.